Terms & Conditions

Terms & Conditions

These terms and conditions, as may be amended from time to time, apply to all our services directly made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the “website”) and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).

These pages, the content and infrastructure of these pages, and the online boat reservation service provided on these pages and through the website (the “service”) are owned, operated and provided by Sailing.house s. r. o. (“Sailing.house”, “us”, “we” or “our”) and are provided for your personal, non-commercial use only, subject to the terms and conditions set out below.

1. Scope of Service

Through the website we (Sailing.house) provide an online platform through which boat providers (charter companies), can advertise their boats for reservation, and through which visitors to the website can make such reservations. By making a reservation through Sailing.house, you enter into a direct (legally binding) contractual relationship with the boat provider at which you book. From the point at which you make your reservation, we act solely as an intermediary between you and the boat provider, transmitting the details of your reservation to the relevant boat provider and sending you a confirmation email for and on behalf of the boat provider.

When rendering our services, the information that we disclose is based on the information provided to us by boat providers. As such, the boat providers are fully responsible for updating all rates, availability and other information which is displayed on our website. Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each boat provider remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including the rates and availability) displayed on our website. Our website does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification or rating of any boat provider made available.

Our services are made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose.

2. Price

All prices on the Sailing.house website are per boat for your entire stay and are displayed including VAT tax and all other taxes and fees, unless stated differently on our website or in the confirmation email.

Our service is free of charge because, unlike many other parties, we will not charge you for our service or add any additional (reservation) fees to the boat rate. Sailing.house will process all payments and transfer the money directly to the charter company responsible to provide the services.

3. Obligations

You are charged by Sailing.house price of the services contracted via the website. We will receive your payment in the name and on behalf of the boat provider that will provide the service, including all additional services as indicated by you in the booking form on the website. We will transfer the funds to the boat provider according to the conditions established with each boat provider.

We will provide you with confirmation of acceptance of the contracted services immediately after payment for such services will be completed according to the conditions stated on the Website. A confirmatory information will also be sent to the email address provided by you for this purpose, within 24 hours after payment is completed.

You undertake at all times to provide accurate and truthful information for the details requested in the booking form and in any other form you are required to complete in order to contract the services offered by us and to ensure that this information is kept up to date. You also explicitly undertake to provide the final provider of the contracted service with all details and information that may be requested for the correct provision of the service in question.

You are responsible for the full payment of the services contracted, respecting the procedure and deadlines stipulated on the website.

You acknowledge that you are obliged to make use of these services in a correct manner and in compliance with any applicable laws, regulations and according to the present terms and conditions. You accept all responsibilities that may result from an incorrect use of the contracted services.

4. Privacy and cookies

We respect your privacy. Please have a look at our privacy policy for further information.

5. Cancellation

Sailing.house offers you a 24 hours free cancellation policy. You are entitled to cancel any reservation made on the website and receive full refund without any expenses or penalties within 24 hours from the time you have received a confirmation email.

Such cancellation policy does not apply to bookings made in a period of less than or equal to 30 days prior to departure date.

On the top of cancellation policy offered by Sailing.house, by making a reservation with a boat provider, you accept and agree to the relevant cancellation and no-show policy of that boat provider, and to any additional (delivery) terms and conditions of the boat provider that may apply to your reservation or during your stay, including for services rendered and/or products offered by the boat provider. You acknowledge that certain rates or special offers are not eligible for cancellation or change.

If you wish to review, adjust or cancel your reservation, please revert to the confirmation email and follow the instructions therein. Please note that you may be charged for your cancellation in accordance with the boat provider’s cancellation or not be entitled to any repayment of any prepaid amount.

6. Further correspondence

By completing a booking, you agree to receive (i) an email which we may send you shortly prior to your arrival date, giving you information on your destination and providing you with certain information and offers (including third party offers to the extent that you have actively opted in for this information) relevant to your reservation and destination, and (ii) an email which we may send to you promptly after your stay inviting you to complete our review form. Please see our privacy policy for more information about how we may contact you.

7. Disclaimer

Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of connected events). However and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the boat provider as made available on our website, (iii) the services rendered or the products offered by the boat providers, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, wilful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the boat provider (its employees, directors, officers, agents, representatives or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

8. Intellectual property rights

Unless stated otherwise, the software required for our services or available at or used by our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by Sailing.house s. r. o. and its suppliers or providers.

Sailing.house exclusively retains ownership of all rights, title and interest in and to (all intellectual property rights of) (the look and feel (including infrastructure) of) the website on which the service is made available (including translated content) and you are not entitled to copy, scrape, link to, publish, promote, market, integrate, utilise, combine or otherwise use the content (including any translations thereof and the guest reviews) or our brand without our express written permission. To the extent that you would (wholly or partly) use or combine our (translated) content or would otherwise own any intellectual property rights in the website or any (translated) content or guest reviews, you hereby assign, transfer and set over all such intellectual property rights to Sailing.house. Any unlawful use or any of the aforementioned actions or behaviour will constitute a material infringement of our intellectual property rights (including copyright and database right).

9. Miscellaneous

To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with Slovak law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Bratislava, the Slovak Republic.

The original English version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the English version and any other language version of these terms and conditions, the English language version to the extent permitted by law shall apply, prevail and be conclusive. The English version is available on our website (by selecting the English language) or shall be sent to you upon your written request.

If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.

10. About Sailing.house

The online boat reservation service is rendered by Sailing.house s. r. o., which is a private limited liability company, incorporated under the laws of the Slovak Republic and having its offices at Ruzinovska 5, 821 01 Bratislava, the Slovak Republic and registered in the Business Register at the Ministry of Justice of the Slovak Republic under identification number 35 825 626. Our VAT registration number is SK2020225306.